All of our products are intended for intimate use and are therefore not returnable or refundable. ErosTek Power Units are covered by a 1-Year Limited Warranty against manufacturing defects. 

Shipments to addresses outside the US may require payment of import fees and taxes at time of delivery. These fees can amount to about 20% of the product total. Refusing an international shipment will result in the package being abandoned by the carrier with no recourse or refunds available.